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    QLess Queue Management

    ‘Take a ticket & wait’ is no more… with the QLess queue management system

     

    QLess One to Five SMALL

    When companies think about queue management, they often think of expensive free-standing kiosks, take a ticket and tinny audio announcements. It doesn’t have to be that way. With the QLess queue management, there are no kiosks or software to install, no audio announcements and definitely no paper tickets.

    People want more from your customer service centre, health facility or retail store. People want the freedom to book an appointment or join a virtual queue via their mobile phone, tablet or your website. Let’s face it, all of your customers have a mobile phone, why not use it to improve service?

    QLess interacts with the customers' mobile phone to keep them updated as to their place in the queue and will notify them when it’s their turn to be served. Your customer has the freedom to go and do what they want; get a coffee, do last minute shopping or catch the latest Tweet. No more sitting in cramped waiting areas...

    Once served, the customer will automatically receive a short feedback questionnaire…now you know what they really think!!!

    What are the benefits of the QLess queue management software?

    With QLess, all you need is an internet connection as we manage everything else. There is no software to install and no elongated projects.

    You can quickly start seeing the benefits:

    • Real time queue and service data across all of your service centres, campuses or healthcare facilities
    • Queue and appointment booking via mobile phone, App, Concierge tablet, iPad kiosk, website or automated voice calls
    • Capture the customer ID number or student card against the enquiry
    • Real time customer feedback
    • If customers are called forward and they need more time, no worries, they simply push themselves back in the queue
    • Reduced no-shows, cancellations and improve sale conversion rates
    • Increased revenues within your retail spaces and cafés as customers enjoy their free time


    Contact us now to find out how QLess, the award-winning queue management system, can eliminate "waiting in line".

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